Applicant Portal
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Welcome to the Cambridge Housing Authority Waitlist Applicant Portal


Cambridge Housing Authority has implemented this Applicant Portal as a secure, web-based tool for applicants to access, update, and view their waitlist information.


Please note that the Applicant Portal is a tool that allows you to check your status and make certain changes to your application; however, you cannot apply to the waitlists or add your name to additional waitlists through the Portal. To apply to the waitlists or add your name to additional waitlists you must do so at:  


A few reminders about logging into the Applicant Portal:

  • -When you log-in for the first time you must create an account.
  • -The user name is created by the applicant.
  • -The password requirements are as follows:
  • -Eight characters
  • -One upper case character
  • -One lower case character
  • -One numerical digit
  • -One non alphanumeric character


For Frequently Asked Questions about the Applicant Portal, click here.


Please note that the position number for each waitlist that you have applied to will change depending on the priority status of new applicants added to the waitlist. For example, applicants with an approved emergency status will be added to the waitlist ahead of existing applicants. Other criteria that give applicants higher priority status on the waitlists include participants with approved reasonable accommodations and certain transfer requests. For more detail on the organization of the waitlists and the hierarchy of priorities, see the Administrative Plan or Admissions and Continued Occupancy Policy associated with each waitlist program (e.g. Housing Choice Voucher, Public Housing, etc.) here.



Please read these Terms of Service carefully before using the CHA Applicant Portal ( This applicant portal is provided as a service to applicants by the Cambridge Housing Authority, on systems maintained by Emphasys Software, our housing technology systems partner.

The CHA Applicant Portal is a tool for applicants to access online secure information about pre-applications that they have completed for housing assistance. Each applicant is required to create an account with a user login and password to access the Applicant Portal.  Your access to and use of the Applicant Portal is conditioned on your acceptance of and compliance with these Terms.  These Terms apply to all visitors, users and others who access or use the Applicant Portal.   

By accessing or using the Applicant Portal, you agree to be bound by these Terms.  If you disagree with any part of the terms then you may not access the Applicant Portal.   

The Applicant Portal is a service offered to all applicants who have applied for housing programs with the Cambridge Housing Authority (CHA).  The applicant is responsible for accuracy of information they submit through the Applicant Portal.  The information provided will be used to manage the applicant waitlist and eligibility. CHA is committed to protecting the privacy and security of applicants who use the Applicant Portal, in accordance with our Privacy Policy accessible here.

CHA reserves the right to change the functionality of the Applicant Portal at any time without notice.  CHA reserves the right to discontinue the use of the Applicant Portal at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.  

CHA at its discretion, reserves the right to verify each applicant’s identity as it relates both to this Agreement and their waitlist eligibility.

Applicants are required to adhere to the following guidelines:

  • -Applicants will not attempt to harm or destroy the data on the portal.
  • -Applicants will not attempt to access information concerning any applicant or any account assigned to another person other than their own information.
  • -Applicants will not use the Applicant Portal for any illegal activity, including, but not limited to violation of Federal and State Data Privacy laws.  Applicants understand that any false statement or misrepresentations are criminal offenses punishable under state and federal laws. Applicants also understand that providing false statements or information are grounds for rejection of my application or termination of tenancy or program participation. Anyone found to be in violation of these laws may be subject to civil and/or criminal prosecution.
  • -Applicants who identify a security problem within the Applicant Portal must notify CHA immediately, without demonstrating the problem to anyone else.
  • -Applicants will not share their password or allow anyone other than themselves to use their account unless CHA has a release on file for another party to update their information.
  • -Applicants understand that information entered or modified via the Applicant Portal will be viewable by employees of the CHA.
  • -Applicants understand that it is their responsibility to notify CHA of any changes in household composition, contact information, income and/or selection preferences.

CAMBRIDGE HOUSING AUTHORITY WILL NOT BE LIABLE FOR UNAUTHORIZED USE OF THE SYSTEM OR INTERNET. CHA does not promise any particular level or method of access to the Applicant Portal for viewing information. The CHA will not be responsible for actions taken by applicants that compromise their information.
The Cambridge Housing Authority does not discriminate on the basis of race, religion, sex, color, national origin, age, disability, gender identity, sexual orientation, marital status or familial status.  We provide equal access to person with disabilities to our programs, services and activities.